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Britannia Animal Hospital

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Call Now! 905-824-7387

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What to Expect

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What to Expect
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As a new client to our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

When arriving you will be warmly greeted and shown to an examination room as soon as possible. Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We continuously work to minimize these delays.

One of our veterinary technicians or assistants will take a history from you and gather information for the doctor. will take a history from you and gather information for the doctor. This is an extremely important step as it ensures all your concerns are heard. A veterinarian will see you next. They will examine your pet, and together, a treatment plan will be made that may include further diagnostics or medical management. To wrap up the appointment, your veterinary technician will be available to answer any outstanding questions, demonstrate medication administration, and provide further educational information as needed. Our experienced client care team will process billing and schedule any further follow-up appointments before you leave.

We are excited to meet you and your animal companions!